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Frequently Asked Questions

Can't find what you're looking for? Contact us.

  • What services do you offer?
    We offer a range of evidence based massage techniques to assist in healing and alleviate pain.
  • What are your hours?
    We typically offer appointments Monday through Thursday, though days and hours can vary depending on availability. To find a day and time that works for you, visit our booking page.
  • I have some questions before booking my first appointment, how do I contact you?
    We would love to hear from you! You may call (778) 949 - 4405 or info@guidinglightmassage.com. We strive to respond to voicemails and emails within 1 to 2 business days.
  • What is your pricing?
    We offer 45 minute, 1 hour massage and 90 minute massages 45 minutes: $110 1 hour: $130 90 minutes $190 These prices include GST.
  • How do I book an appointment?
    Bookings are exclusively handled through our online portal. Please click here to book, change, or cancel your appointments.
  • How do I cancel my appointment?
    You can cancel your appointment through our online booking portal.
  • What is the cancellation policy?
    You may cancel or reschedule your appointment up to 24 hours beforehand. After this time, cancellation incur a fee equal to 100% of the booking cost.
  • Do you cover ICBC claims?
    While we do work with patients experiencing issues due to accidents, we do not support ICBC claims at this time.
  • Where are you located?
    We are located at 552 Columbia St. #211A in New Westminster, BC, a short walk from Columbia Skytrain station.
  • Do you have parking available?
    We do not have parking, but there is ample meter parking available nearby. We are also a short walk from Columbia Station if you're able to arrive by transit.

Contact

Thank you! We'll be in touch in 1 - 2 business days.

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